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  • 01302 850546
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The Scott Practice
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Patients Rights & Responsibilities

We aim to provide the best possible service to our patients and hope you will feel that we achieve that aim. The care of your health is a partnership between yourself and the Primary Health Care Team. The success of that partnership relys on co-operation between us.

Your Responsibility To Us:

  • Please treat all surgery staff with respect.
  • Do not ask for information about anyone other than yourself.
  • Tell us of any change of name or address.
  • Only request an urgent appointment if appropriate.
  • You should only request a home visit if you are too ill to attend surgery.
  • Out-of-hours requests should be for emergencies only.
  • Please cancel your appointment if you are unable to attend.
  • An appointment is for one person only. If another member of the family has a medical problem you will need to book a separate appointment.
  • Please be punctual.
  • Be prepared to wait if your own consultation is delayed by an unexpected emergency.
  • Please allow enough time for your consultant's letter or the results of any tests to reach us.
  • We will tell you the usual length of time to wait.
  • Use the tear-off slip to request your repeat prescription whenever possible. Please attend for review, when asked, before your next prescription is due.
  • Do let us know whenever you feel we have not met our responsibility to you.
  • We would, of course, also be pleased to hear when you feel praise is due!

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Contact

The Scott Practice

Greenfield Lane, Balby, Doncaster, DN4 0TG

  • 01302 850546
  • syicb-doncaster.scottpractice-reception@nhs.net

The Scott Practice Village Surgery

Main Street, Sprotbrough, Doncaster, DN5 7RH

  • 01302 853376
  • syicb-doncaster.scottpractice-admin@nhs.net
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